Award Announcement

Best Practice in Community eParticipation


The eParticipation award is granted to government entities that are able to utilize Social Media and the National Suggestions and Complaints System (Tawasul) to foster participation with the public in a manner that involves key aspects of society in the development of services, policy formulation and decision making.

Entry criteria

  • The applicant must be categorized as a Government Body in the Kingdom of Bahrain.
  • The applicant must utilize ICT and Social Media.

Evaluation Criteria

  • Variety and reach of social media channels.
  • Degree of interaction with the public.
  • Effectiveness and impact of interaction.
  • Effectiveness of Standards.
  • Impact of public opinion on services and policies.
  • Effectiveness measurement and growth potential.